Returns & Refunds

This is placeholder policy text — finalize with legal counsel before launch, and confirm it matches how returns are actually configured in Shopify.

Return window

Unused items in original packaging may be returned within 30 days of delivery for a full refund to the original payment method.

Non-returnable items

Gift cards and final-sale items (marked as such at purchase) are not eligible for return.

How to start a return

A self-serve returns flow will be linked here once the store is connected. Until then, see the Contact Us page.

Refund timing

Refunds are issued within 5–10 business days of the returned item being received.